Returns & Exchanges
At MAKU THE LABEL, we want you to love your purchase; if you are not completely satisfied, we offer returns or exchanges within 14 days of delivery for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original mailer, ensuring all tags are attached and the garment is in its original, unwashed condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Processing & Refund
Once our team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing